How to Install Livedesk Chat


Please following steps to install our livedsk chat system.

1. Create a directory name "livedesk" in your server root (at htdocs,public_html etc) and extract livedesk.zip there.

2. Go to http://domain_or_localhost/livedesk/install you will see 3 field

    a. MySQL Username : Provide root username of MySQL (such as "root")
    b. MySQL Password : Provide MySQL root password (such as for localhost keep it empty)
    c. Database Name : Name of the database you want to use for this chat system

Installtion window

 

3. After filling above fields, hit "Create" button and it will create a database and display newly created database name with username and password like below

4. Save these credential for future use and click "Instruction" link underneath of database credentials. This link contain details how to setup chat system.

However "instruction" link describe easy step to configure the chat system (like open database.php & config.php file then change few parameters by newly created username,password,database name)

See how instruction are being displayed with newly created database information

Info

 

5. After setup you are able to access admin panel in http://domain_or_localhost/livedesk/admin (Also agent panel) and Customer panel http://domain_or_localhost/livedesk/customer (Chat End)

281 Comments

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