Version 1.0 released


Features List :

  • Unlimited agents
  • Unlimited supervisors(manager)
  • Unlimited department
  • Unlimited chat history
  • Unlimited chat sessions
  • Department/Skill based chat routing
  • Chat transfer between department/agent
  • Queue System
  • Multiple chat sessions
  • Chat tags(disposition code)
  • Visual & sound alert
  • Canned response/welcome greetings
  • Dynamic timezone
  • Chat rating & customer feedback
  • Email chat transcript
  • Unicode support
  • Fully responsive
  • Fully customizable on demand
  • Business hours customization
  • Offline chat/After hours form
  • Holiday customization
  • Transferring file size limit
  • Promotional message
  • Chat window customization
  • Queue time customization
  • Authorization(ACL) customization

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