Live Chat

"Caring your customer is an art"

Unlimited departments

Able to set department/skill for each agent when create even one agent may belongs to multiple department/skill. Create unlimited department as required.

Unlimited agents

Create unlimited agent/supervisor/manager with particular chat limit as well as department.

Unlimited supervisors

Create unlimited supervisor and able to set access to particular action.

macbook-saas
  • Login
  • Chat
  • Dashboard
  • Chat Monitor
  • Report

Powerful yet simple

 

Multiple chat session

Each agent will engage to multiple customer (number will come from chat limit) together and chat.

Efficient searching

Advanced searching option in all report section, history, customer and agent. Generate and export as xl.

Business hours customization

Set regular and special business hour as well as set after hour message.

UI_screenshot

"We are really happy to have LiveDesk product. Its perfectly met all our requirements. Very happy to work with the team."
bKash Satisfied Customer
"This is one of our best product. We love to use LiveDesk for our customer support."
Spinytel Satisfied Customer

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