"Caring your customer is an art"
Able to set department/skill for each agent when create even one agent may belongs to multiple department/skill. Create unlimited department as required.
Create unlimited agent/supervisor/manager with particular chat limit as well as department.
Create unlimited supervisor and able to set access to particular action.
Each agent will engage to multiple customer (number will come from chat limit) together and chat.
Advanced searching option in all report section, history, customer and agent. Generate and export as xl.
Set regular and special business hour as well as set after hour message.
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